Delivery

Delivery of orders in Ukraine is carried out by means of transport agencies, payment for delivery is made by the recipient. We use New Mail delivery service. With it you can get your favorite Fancoil products at any time and place you want.

If the goods are to be delivered in Kyiv, then our employees will bring them promptly from 9:00 to 19:00 on weekdays. Delivery by courier in Kyiv is free of charge when ordering more than 35 000 UAH.

The delivered goods should be checked by you upon receipt (check for integrity and completeness), as indicated by the mark in the delivery voucher of the goods received. If the customer refuses to comply with the above conditions, further claims by the store are not accepted.

Payment methods

Payment for goods is made only by non-cash payment, both for individuals and for legal entities.

Payment is made in the following way: after ordering, you will receive an invoice by e-mail, which you will be able to pay at the cash desk of any bank or from your company’s current account. For legal entities, a package of all necessary documents is provided on the spot (power of attorney, copies of the VAT payer certificate).

For individuals to receive the goods it is necessary to have an identification document.